FAQ
What is Loora Creation?
Loora Creation is your trusted online store for natural beauty, skincare, and home care essentials — all handpicked to bring quality and comfort to your everyday life.
Are your products 100% natural?
Most of our beauty products are made with natural ingredients, free from harmful chemicals, parabens, and artificial fragrances. Each product page includes full ingredient details.
Do you deliver island-wide?
Yes! We offer fast and reliable island-wide delivery across Sri Lanka.
How long does delivery take?
Typically, orders arrive within 2–7 business days, depending on your location. You’ll receive a tracking link once your order is dispatched.
What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfers, and Online Payments via secure gateways.
Can I return or exchange a product?
Yes, we accept returns or exchanges for unused, unopened products within 7 days of delivery. Please contact our support team for quick assistance.